Refund and Returns Policy


Thank you for shopping at Hide Export. We appreciate your trust in our products and services. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Delivery Time

We understand that receiving your order in a timely manner is crucial. Our shipping partners are chosen to ensure reliable and efficient delivery to your doorstep. While actual delivery times may vary based on your location, we estimate that the typical delivery time is between 7 to 8 days from the date of order.


You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

To initiate a return, please contact us at with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return items from your order.

Please note that the customer is responsible for return shipping costs unless the return is due to a mistake on our part or a product defect.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


If you need to exchange an item for a different size or colour, please contact us at with your order number and details about the product you would like to exchange. We will provide you with instructions on how to proceed.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at We will work with you to promptly replace the item or issue a refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

Hide Export
Address: Jajmau, Kanpur, UP 208010
Phone: +91 790 507 8115